1.How can I get the price ?Please email us your inquiry, so that we can offer you a quote. We usually reply you within 24 hours after we get your inquiry. EMail : gison@seed.net.tw
2.Can I buy samples ?
Yes. But no free samples. Only provide samples once, the next order must meet the minimum order quantity.
Please Email your inquiry to us.
EMail : gison@seed.net.tw
3.What is your lead time?
It depends on the type of product you buy, the quantity you place an order and whether the stock of parts is enough.
The general delivery time is about 30 days.
4. How to pay ?
General regular products are cleared and paid before shipment.
Customer products need to be paid before production.
Paymeny method :
1. Wire Transfer (T/T) or cash
2. Letter of Credit (L/C)
3. Electronic Payment (PayPal) for small amount
* Different payment methods may have different additional handling fee requirements.
5. Is there any after-sales service and warranty ?
When there is a problem with the product, please provide the serial number, photo or video, working environment and operation method of the product first. After judgment, if there is a problem with the product quality or design of our company, we will provide a new product replacement or refund, etc. .
If it is due to normal product parts wear or poor operation of the product, you can purchase parts from our company for
replacement. Due to the high shipping cost in international trade, it is not recommended to send it back for replacement. If you want to send it back, please pay the shipping fee yourself.
The lifespan of pneumatic tools depends on several factors, ex. frequency of use, operating conditions, and proper maintenance.Much depends on how the user uses the pneumatic tool.
Warranty requirements for pneumatic tools:
* Proper use : Warranty typically requires users to follow the manufacturer's guidelines and instructions for proper use and
operation of the pneumatic tool. This includes using the appropriate pressure, avoiding overloading, and performing proper maintenance and upkeep.
* No modifications : Warranty generally applies only to the pneumatic tool in its original condition. If the tool has been
modified or repaired without authorized service, the warranty may be void.
* Proof of purchase : Warranty requires users to retain proof of purchase (such as invoices or receipts) as evidence of warranty coverage. This is used to verify the purchase date and validate that the product is within the warranty period.
* Authorized service center : Warranty requires users to bring faulty or in need of repair products to the original purchasing
dealer. Authorized technicians will perform inspections and repairs to ensure the validity of the warranty.
* Warranty does not apply to natural wear and tear, accidental damage, improper use, or special applications.