1.Can I have a sample order for led light?A:Sample ordering is supported. To ensure safe transportation, the sample MOQ is 6pcs/Ctn
2. How long is the lead time?
A:Sample needs 3-5 Working days, mass production time needs 15-20 days according to the quantity
3.Can I customize the led light or printlogo on led light products?
A:Yes, we can produce by your samples or technical drawings, or design the light solutions according to your requirements.If you need print your logo, please inform us formally before our production and confirm the design basedon our sample
4. What is your terms of payment?
A: Usually, we accept T/T 100% for samples, for regular orders. payment 30% for deposit, the balance 70% paymentbefore deliverying the goods
5. How about the shiping method?
A:DHL/UPS/TNT/Fedex and other air shipments and sea shipments are all workable. ln a word, we will provide youthe most appropriate shipping way.
6.How to proceed an order for led light?
A:Firstly, let us know your requirements or application.Secondly, we quote according to your requirements or our suggestionsThirdly, customer confirms the samples and places deposit for formal orderFourthly, We arrange the production.
7.Do you offer guarantee for the products?
A:Yes, we offer 5 years warranty for the products.
8.How to deal with the faulty?
A:Firstly, Our products are produced in strict quality control system and the defective rate will be less than0.2%.Secondly, during the quarantee period, we wi send new liqhts with new order for small quantity. For defectivebatch products. we wil repair them and resend them to you or we can discuss the solution including re-call according toreal situation.