Q1: How can I enjoy discounted prices for your products? A1: We offer various discount opportunities to reward our customers. You can enjoy bulk purchase discounts, or participate in our referral program by sharing your purchase experience on social media for special offers.
Q2: How do you calculate shipping costs?
A2: Our shipping costs varybased on the size of the order and the destination. For small orders, the system automatically calculates the shipping fee at checkout. For bulk orders, please contact our customer service team for the most efficient shipping solution.
Q3: How should I place an order?
A3: For ready-to-ship items, you can order directly on our website. For large custom orders, please send your detailed requirements via email or through our online contact form, and our sales team will provide personalized service.
Q4: Do you offer customized services, such as OEM/ODM?
A4: Yes, we offer comprehensive customization services. Whether it's OEM or ODM, our professional team can tailor products to your specific requirements, including design, material selection, size, and functionality.
Q5: Are the product images on the website an accurate representation of the actual products?
A5: We strive to ensure that the images on our website accurately reflect our products. However, please note that due to variations in device displays, the actual product's color and texture may slightly differ from the images.
Q6: How long does it usually take from placing an order to shipment?
A6: For in-stock items, we typically ship within 7 days after receiving the order. For custom orders, the production and shipping time is around 20-30 days, depending on the complexity and quantity of the order.
Q7: What should I do if I have quality concerns or suggestions about the products?
A7: We are committed to providing high-quality products. If you have any quality queries or suggestions about our products, please contact us promptly. While we do not accept returns or exchanges, we will endeavor to resolve your issues and continuously improve our products and services.