1.Are you a trading company or manufacturer?
We are a professional manufacturer with many years of experience in production and management in the field of fasteners, we also do trade, welcome to visit our factory.
2.What products do you offer?
Our main products are wire threaded inserts, self-tapping threaded inserts, key locking threaded inserts, tailless threaded
inserts and matching installation tools.
3.Do you provide samples? Are samples free?
For regular models, we can provide samples for free If they are in stock, and you only need to pay the shipping costs.If you need customization, please contact the sales manager.
4.What is your minimum order quantity?
Our usual minimum order quantity is 100 pieces. Regular models in stock can be purchased according to your needs. In any case, as long as you contact us, even for small orders, we will provide you with excellent service.
5.Can you develop new products?
We have a professional new product development team with over 10 years of technical experience in this field, successfully helping customers develop more competitive products. We can provide customized services.
6.What are your payment terms?
Payment currency: USD and RMB;
Payment method: T/T, Alipay, credit card, Western Union remittance, cash;
Payment ≤ $1000, 100% advance payment. Payment ≥ $1000, 30% advance payment, remaining 70% to be paid before shipment.
7.What are your packaging conditions?
Generally speaking, we use neutral transparent bags and brown cardboard boxes to package the goods. If you have received a patent for your logo, after receiving your authorization, we can pack the product in the box with your logo.
8.What are your delivery terms?
Delivery terms such as EXW, FOB, CIF, DDP, etc.
9.What are the transportation and delivery dates?
Usually, we use DHL, TNT, UPS, FedEx to send the goods when the quantity is small, and the transit time is actually calculated according to your receiving address.
10.How do you guarantee product quality and after-sales service?
We have a professional and experienced quality inspection team and process, as well as a specialised testing system.
If there are any quality issues, we hope to be able to provide replacements in the next order.