Q1: I want to print my LOGO on the product and packaging box, is that okay?
Yes, we provide OEM and ODM services. We can print your logo or design on the products and packaging.
Q2: What can you offer me regarding product design?
We have tens of thousands of existing designs for you to choose from. And we inject innovation into every product. Our company has dedicated designers to continue to provide customers with amazing tableware solutions.
Q3: There are so many shapes in your composition, is it ok for me to only buy the plate/mug?
Yes. Customized is one of our biggest specials. Various composition and packing ways are available.
Q4: Can I get samples? And how long can I get samples?
Yes, we offer FREE samples for you to check quality. It usually takes 7-14 days to prepare samples.
Q5: Do you have any product certifications?
Yes, our factory has full certifications include BSCI/SEDE/SGS/IDD. And all of our products can pass LFGB/FDA/CA65 certifications.
Q6: What are the shipping items?
We support FOB, EXW, CFR, CIF etc. Please contact us for more information.
Q7: What will be your delivery time?
For RTD products, we can arrange a shipment within a week. For customized bulk products, the lead time is approximately 30-45 days.
Q8: How to ensure product quality?
a. We provide pre-production confirmation samples before sale. And arrange production strictly according to the confirmed samples.
b. During production, our quality inspection team follows up and pays attention to every production link and updates you from time to time.
c. After production is completed, we will provide an inspection report and accept any third-party inspection.
d. We can cooperate in producing test reports required by any target market such as LFGB/FDA/CA65.
e. If you have any questions during the transportation and sales process, we are always here.