Q1: What are payment terms for new customers?A: Usually we make transaction via alibaba trade assurance, after we set up an order,
you can pay with credit card, visa, E-checking, western union or T/T.
Q2. Can I have a sample order for led light?
A: Yes, we welcome sample order for led light to test and check quality. Mixed samples are acceptable
Q3: How to proceed an order for led grow light?
A: Firstly, let us know your requirements or application.
Secondly,We quote according to your requirements or our suggestions.
Thirdly, customer confirms the samples and places deposit for formal order.
Fourthly. We arrange the production.
Q4: How long is the warranty?
A: The warranty is 3 years.
Q5: What about the lead time?
A: Samples needs 3-5 days, mass production time needs 1-2 weeks for order quantity..
Q6: Can I print my logo on the fixture ?
A: Yes, we can print your logo on PCB board and heatsink free of charge without MOQ.