Q1: What is MOQ? A: 12 pieces/color for ready goods and 500 pieces/model for OEM.
Q2: Could I buy 1pc sample first and small order?
A: Of course, we support sampling order and small order, especially for new customers. For sample, it’s usd10/piece, and we will deduct the extra sample fees in your wholesale order.
Q3: If I have my thought, do you have person to design according to my concept?
A: Certainly, our professional design team is willing to do it for you.
Q4: How long to make a sample?
A: Ready stock, immediately within 7 days. New sample,7-21days depending on the sample's complexity.
Q5: Is the sample fee refundable or not?
A: Sure, Refundable once the order is confirmed.
Q6: Could I put my logo on it?
A: Sure, customer’s logo can be made by laser, engraved, embossed,printing etc.
Q7: Should I pay extra for logo?
A: Yes. It depends on the logo details. It’s about $0.2-0.5/piece.
Q8: Where is the landing port?
A: Shanghai or Ningbo.
Q9: How about the payment term?
A: T/T, L/C, Western Union, Paypal (30% deposit and 70% balance before the shipment).
Q10: How about the warranty?
A: Our goods warranty is 30 working days after goods received except people damage or wear incorrectly, and we are always here to solve any problem.
Q11:How do you control the quality of your products?
A:We have our strict system to ensure every piece is in good condition.