Q: Are you a factory or trading company?
R: We are the direct manufacturer with our own factory.
Q: Where is your factory?
R: Our factory is located in Rui’an Wenzhou City, Zhejiang Province.
Q: How can I get samples?
R: We have free A4 size sheet samples and sample rolls.Samples can be made within 2 days after confirmation, freight
collect. You can send email or inquiry to us to get the samples immediately!~
Q: What adhesive (glue) do you supply?
A: We have both Permanent hotmelt (rubber), water-based acrylic, solvent glue and Removable hotmelt (rubber), water-based acrylic, solvent glue. Besides, we also have low temperature freezing glue, high stickness Tyre rubber.
Q:Why the label will shifting after printing?
A:Lower the printing speed,adjust the correct distance of label before start printing.
Q:I can not put the roll in the printer.
A:Check the core size & maximum diameter of printer first.
Q:Why the label not shows the color & content after printing?
A:Confirm your printer is inkjet printer (require ribbon to print) or thermal printer (heat sensitive),you can advise us your printer brand and item then choose the suitable material.
Q:Why is the content that I print looks not clear & fuzzy?
A:Use alcohol prep pad to wipe the printer head & the dust inside of machine first.