-We usually quote within 24 hours after we get your inquiry
(Except weekend and holidays).
-If you are very urgent to get the price, please call us
or contact us in other ways so that we can offer you a quote.
2.What is your lead time?
-It depends on the order quantity and voltage of machine you need.
-Usually we can ship within 7-15 days for small quantity,
and about 30 days for large quantity.
Special voltage we may need about 40 days for production.
3. Is this machine easy to install?
Will you arrange engineer to help me install?
-This machine is very easy for install. The machine you received
is assembled. You will only need to follow steps on our English
instruction and video. If big capacity of machines, we can arrange
engineer to help installation.
4.What is your payment term?
-T/T,Western Union,MoneyGram and L/C at sight. This is negotiable.
After we confirmed order, I will send you contract sales with our
company bank information. You can transfer money to our company
bank account by T/T. Or you can choose to place order online.
5. What’s the packing of machine? Is it suitable for shipment?
-Machine will be packed by standard export plywood case.
It is suitable for long time shipment by sea/air/train.
6.What is the shipping method?
-It could be shipped by sea,by air, by train.
Please confirm with us before placing orders.
7.How about warranty?
-We provide 1 year warranty. It means when there is any parts
broken in one year, we will send spare parts to you for free.
8.How do you make our business long-term and good relationship?
-1. We keep good quality and competitive price to ensure our customers benefit
-2. We respect every customer as our friend and we sincerely do business
and make friends with them,no matter where they come from.