Q1. Can I put my logo on the items? Can I customize package?
—Sure. We can do heat transfer, embroidery and various kinds of logo. We can also do packaging like boxes, pp bag, or any other customized design, as long as the order reaches the MOQ.
Q2. Will samples be free?
— The sample fee can be refunded after a bulk order is placed.
Q3. Do you carry different designs?
—Yes, we work on different designs and styles. Our team is specialized in pattern design, construction, costing, sampling, merchandising and shipping.
Q4. Do you do any custom work?
—Yes, we can do custom order according to your requirements.
Q5. What is the MOQ? How many colors/designs can we make within MOQ?
—Usually 10 sets/color. The MOQ may change if you choose different fabrics. Please ask our salesmen for details.
Q6. What information is needed to get the price of the product if I want to do custom work?
—Please tell us the quantity, fabric/material, colors and patterns. With these information, we can give you the best price. Please feel free to contact us for details.
Q7: What is the sample time?
—If you choose our normal design, the goods can shipped out soon. But if you want to make your own design or customized, the sample time is about 15-20 days.
Q8: What is it made of?
—It's made of 100% silk, it feels smoother and softer than other fabrics.
Q9: How long is the shipping? What trading term do you accept?
—EXPRESS: 3-5 days, AIR FREIGHT: 5-7 days, SEA FREIGHT:15 -25 days. We accept FCA FOB, CIF, DAP and DDP. This depends on each case.
Q10: What is the production lead time?
—It’s usually within 25 days. If you want to customize your product, and if the fabric was ready, it usually takes 25-30 days for qty <1000 pcs. If fabric has to be customized, it usually takes another 45-50 days.