Q1: What is your packaging range?
A: Plastic packaging bags, kraft paper bags, aluminum foil bags, roll film, paper packaging. (stand-up bags ziplock bags, side gusset bags, flat bottom bags, vacuum bags, bags with valve and tin tie).Q2: When can I get the price and how to get the full price?
A: If your information is enough, we will quote for you in 30 minutes to 1 hour on working time, and will quote in 12 hours on off-work time. Full price based on bag type, size, material, thickness, printing colors, and quantity. Welcome your inquiry.
Q3: What are the payment methods I can use? And what is the percentage of deposit and final payment?
A: We can generate a payment link on the Alibaba platform, You can remit money by wire transfer, credit card, PayPal, and other means. The usual payment method is 40% deposit to start production and 60% final payment before shipment.
Q4: Is this material suitable for my product? Is it safe?
A: The materials we provide are food grade, and we can provide relevant SGS test reports. The factory has also passed the BRC and ISO quality system certification, meeting the safety standards for plastic packaging food.
Q5: If there is any problem with the quality of the bag, will you have good after-sales service? Will you help me redo it for free?
A: First of all, we need you to provide relevant photos or videos of bag quality problems so that we can track and trace the source of the problem. Once the quality problem caused by our company's production is verified, we will provide you with a satisfactory and reasonable solution.
Q6: Will you be responsible for my loss if the delivery is lost in the process of transportation?
A: We will cooperate with you to find the shipping company to discuss the compensation and the best solution.
Q7: After I confirm the design, what is the fastest production time?
A: For digital printing orders, the normal production time is 10-12 working days; for gravure printing orders, the normal production time is 20-25 working days. If there is a special order, you can also apply for expediting.
Q8: I still need to modify some parts of my design, can you have a designer help me modify it?
A: Yes, we will assist you to finish the design for free.
Q9: Can you guarantee that my design will not be leaked?
A: Yes, your design will be protected and we will not disclose your design to any other person or company.
Q10: My product is a frozen product, will the bag be able to be frozen?
A: Our company can provide various functions of the bags, such as freezing, steaming, aerating, and even packing corrosive objects are possible. You just need to inform our customer service before quoting the specific use.
Q11: I want recyclable or biodegradable material, can you do it?
A: Yes. We can produce recyclable material, PE/PE structure, or OPP/CPP structure. We can also do biodegradable materials such as Kraft paper/PLA, PLA/Metalic PLA/PLA, etc.
Q12: Can you give me the best discount?
A: Of course, you can. Our quotation is very reasonable and we are looking forward to building a long term relationship with you.