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FAQ

Q1:How To Order ?                                                                                                          

A1:

Step 1 : Send inquiry                                                                                     

Step 2 : Confirm operating conditions                                                    

Step 3 : Product Recommendation and Quotation                             

Step 4 : Sampling                                                                                            

Step 5 : Confirm order details and making payment                          

Step 6 : Proceed product preparation upon payment receipt Received

Step 7 : Shipping                                                                                                               

Q2:How To Pay ?                                                                                                               

A2:

We accept following payment methods                                                 

1. T/T (Bank Transfer)                                                                                   

2. Western Union                                                                                           

3. Paypal                                                                                                                                

Q3:How Do We Deliver?                                                                       

A3:We ship products through major carriers like FedEx, UPS, TNT, EMS.

Sea/air shipment service available.                                                                       

Q4:What's The Lead Time?

A4:

Q5:How Long Does It Take To Receive Shipment?          

A5:It depends on where buyer locates and which service choose, but in general

* Priority Express (FedEx, UPS, TNT) - 1 ~ 3 working days

* Economy (FedEx, UPS, TNT, EMS) - 3 ~ 9 working days

Q6:How To Track Shipment?                                                                            

A6:On the day we dispatch shipment we will send shipment notice

which includes tracking number for your checking purpose.

Q7:What Is Your Product Warranty Policy?                                          

A7:We provide 12 months guarantee.                                                          

During the guarantee period we must replace defective Goods and/or spare parts at our own expense,

only if the responsibility is solid confirmed to ours after investigation and discussion agreed

from both sides.

Q8:Why Chose Natural Fog Nozzle?                                                        

A8:We've been devoting ourselves in nozzle manufacturing for nearly 40 years,

and been working with top-notch customers from Europe, North America, Japan … etc, and enjoy good

reputation among existing customers for outstanding stability resulting from strict and consistent quality

check and production control.We trust we're fully capable of satisfying your high-end requirements and

meeting your high standard.