Q1. What is the after-sale service?The first: to ensure that there is no problem with the quality and quantity, we will strictly check the quantity and quality of the products before shipment to ensure that there is no problem with the quantity and quality. (If there is a problem with the quantity and quality, we will give corresponding compensation), The second: the goods are safely delivered to the place designated by the customer. If the goods are lost in the middle, we will compensate or reissue them accordingly. The third: In addition to quality assurance, we will also do well during pre-sale, in-sale and after-sale services, promptly reply and help customers solve problems and confusions, and establish a benign long-term win-win partnership. We have always believed that the foundation of long-term cooperation is: QUALITY and SERVICE.
Q2. How about sample policy?
samples will be sent if we have that in stock .we will charge low sample fee first for custom products which means we don`t have stock and according to customer request to custom, , when you make order next time we will refund sample fee.
Q3: Do you have quality control?
A: Before the order to be confirmed, we would check the material and color of hair,handle,ferrule, bag,etc. by sample, which
should be strictly the same as mass production.
B: We will track the different status of production from the beginning.
C: Every product quality checked before packing.
D: We'll be also your serious QC. Before delivery, clients could send QC or point the third party to check the quality. We will
try our best to help clients when problems occurred.
Q4: How about the warranty?
If quality problems occurs ,please feel free to contact with us ,we are willing to give your solution at once.
Q5. We can support you:
1. We provide customized designs according to your requirement.
2. We support logo print for small quantity for MOQ 2pcs(For Sample) .
3. We ensure to offer high quality product with reasonable price.
4. Your any question will be answered within 12 hours.
5. We have a strong professional sales team .
6. Sample is available ,small order is welcome too.
7. Sample leading time :3-7 working days(custom logo OEM).
8. Proforma Invoice confirmed, the order will be arranged upon receipt of your payment.
9. Confirm and ship the goods, then tracking number will be sent to you promptly.
10. We will help to track your goods until you receive them safely.
Q6:Why choose us to cooperate with?
A: 1.Reasonable price(Factory Price).
2.100% top quaity guaranteed.
3. Fast delivery.
4. Best service.