We will teach our customers to do routine attention for figures to make sure the statue's perfect every day.
Q6. If my goods are broken when I get it, what should I do?
A6: It is not common that you receive one broken products, but to be honest, it may happen because of some accidents during transportation. The goods may be broken because of violent collision caused by ship, truck or careless handling. Please take several photos of the packing before you open it. If the packing is okay, but goods are broken, it is our responsibility. On the contrary, if the packing and the goods are both broken, it is the logistic company's responsibility.
We promise: no matter whose responsibility it is, as long as the goods is broken, we will try our best to send you a new one in the shortest time freely.
Q7:What is payment/shipment terms do you have?
A7:EXW, FOB shipment term is ok; TT and L/C payment term is ok.
Q8:What should buyers do?
A8:Prepare the pictures, videos or ideas for the wax figures you want.
1. Photos taken from different angles. (The front, right and left side, back and top)
2. Photos show the body shape and cloth style.
3. Photos show the face. The more photos clear, the better we can make.
4. Photos or ideas about the action you want.
5. It would be better if you can tell us the following data (stature, measurements of the breast, waist and hip).
Any questions or unclear point you have. PLS contact with us. We are pleasure to answer for you.