Q1: Can you provide free samples?
A: Yes, we can provide free samples, but the shipping cost should be borne by the customer.
Q2: What is the minimum order quantity?
A: Our MOQ starts from 1kg/box.
Q3: Are there any discounts?
A: Yes, for larger quantity, we always provide support with better price.
Q4: How to confirm product quality before placing an order?
A: Send you our available free samples. Or if you have special requirements for the goods, we can prepare samples according to your requirements for your confirmation.
Q5: Are you a manufacturer or trader?
A: We are a company that uses virgin forest basswood technology to cultivate Ganoderma lucidum manufacturers to restore the value of Ganoderma lucidum to the maximum effect.
Q6: What is your delivery time?
A: Within 3 to 5 days after payment confirmation (excluding Chinese holidays).
Q7: How do you deal with quality complaints?
A: Firstly, we test every batch of raw materials, intermediates and finished products in our in-house laboratory; secondly, our quality meets HPLC, UV, GC standards, etc. to reduce quality issues to close to zero.