Q1: Are you a manufacturer or trading company? A: We are manufacturer with more than 10 years manfacturing experience of magnetic toys.
Q2: Can you provide sample for checking ? What is your lead time for samples ?
A: Of course, the sample usually will be shippes out within 3 days, but the customers have to pay the sample cost and the courier cost.We will return the sample charge if you are satisfied with our products and place order to us later.
Q3: Can we print our own logo on the products ? Use our design or you design for us ?
A: OEM/ODM order is greatly welcome, we'll strictly design the products you want to make you satisfied.
Q4: How long is the production time for big order ?
A: It will usually 10-25 days to finish production, The specific time mainly depends on order quantity .
Q5: How can you ensure products’ quality?
A: We have a professional QC team, which monitoring from material purchase, semi- finished products, assembly to
packaging and delivery. Also, our products own CE, EN71, ASTM, CPC certificate.
Q6: How can we check our goods ?
A: You can arrange QC to check by visiting our factory, or ask Third party testing agency to check, or check by picture and videos simply.
Q7: What's your payment term ?
A: Usually 30% deposit, the balance 70% before shipping for mass shipping; If we cooperate better in future, it will be better.