Q1: How about the quality&warranty time?
A1: All products provided 1 years warranty.
Q2: What is delivery time if we place an order?
A2: This needs to be confirmed according to the quantity of the order and whether it needs to be customized. If you need
customized service or batch order, please confirm with us when placing the order. If it is a small order, our delivery time is 3-5working days.
Q3: How should we pay for the order?
A3: We accept Paypal, Alibaba Trade Assurance, and T/T payment.
Q4: Q: How do you arrange shipment for batteries?
A4:We have long-standing forwarder partner who arranges all our shipments to all countries. Although batteries are categorized as dangerous goods, you should rest assured that your cargo will be delivered through our experienced shipping partner(s)
Q5: Are your factory or trading company?
A5: We are professional battery manufacturer with our own factory and brand. We provide all kinds of OEM/ODM services for clients all around the world. Meanwhile, we can provide the different brands of high quality battery with competitive price.
Q6: What information do you need to make a customized battery pack?
A6: We need the details below:
1. Size of the battery pack you need in mm.
2. Capacity of the Battery pack.
3. Voltage of the battery pack.
4. Max discharge current.
5. Cable and connector types you need.
6. Casing and Terminals if required.