1. Warranty and Support:
- Q: Is there any guarantee for the bowling equipment after purchase?
- A: Drawing on our 11+ years of professional production experience, we offer a 1-year warranty for all bowling equipment and parts. Electronic boards are guaranteed for 1 year from the delivery date, and complimentary technical support is provided free of charge lifetime.
2. Product Authenticity:
- Q: Are the bowling equipment, lanes, and accessories new or reconstituted?
- A: All our bowling equipment, lanes, and accessories are exclusively manufactured and assembled by our own factory. We can guarantee that all bowling products are 100% new.
3. Product Range:
- Q: What products can we offer to you?
- A: Our diverse product range includes coin-operated game machines, real ball shooting game machines, simulated laser gun games, kids shooting game machines, amusement game machines, standard bowling machines, medium bowling machines, mini bowling machines, and children's bowling machines.
4. Why Choose Us:
- Q: Why should you buy from us rather than other suppliers?
- A: We stand out with our own software engineering development department, expert engineering designing department, a precision production process, strict QC management, and high-quality after-sales service. Our commitment to producing pinsetter bowling machines consistently ensures high-quality products, competitive prices, and reliable service.
5. Quality Inspection:
- Q: Do we have quality inspection of the products before shipment?
- A: Absolutely. Our dedicated Quality Inspection (QI) department meticulously checks each product at every step before loading to ensure the highest quality.
6. Payment:
- Q: What payment services can we provide?
- A:We offer flexibility in delivery terms, accepting FOB and EXW. Payment can be made in USD, HKD, and CNY through various methods such as T/T, L/C, D/A, credit cards, PayPal, and cash. We communicate in both English and Chinese to cater to your needs effectively.