1. Are you a factory or trading company?
We are a factory, We have our own diamond growing laboratory, We have about 110 staff at the factory (manufacture and produce, QC, etc.), and have 60+ employees at the office (Sales, Marketers, designers).
2. What grade materials are used in your jewelry?
We have our own specialized laboratory-grown diamonds. All the products we sell are real diamonds. We have international IGI certification. You are welcome to take samples for testing at any time
3. Will the jewelry fade?
That's absolutely impossible.!Diamonds will never fade. The color and texture of our cultivated diamonds are no different from those of natural diamonds. If you are a professional, you should know that the technology of laboratory-grown diamonds can now make them better than natural diamonds.
4. Do you support Drop Shipping Service?
Yes, our advantage is that more than 98% of the styles are in stock and can be shipped within two working days. There is no minimum order requirement. The logo can be customized by laser. We also can provide beautiful and logo-free image materials for your advertise.
5. Can my logo be engraved on the jewelry?
Yes, we can provide multiple solutions such as laser, casting, enamel, silk screen, etc. It should be noted that the cost and time of different processes are quite different. In the case of small batches, we recommend fast and low-cost laser.
6. Can you provide packaging design?
Yes, we can provide multi-style, multi-material design and customized services for jewelry boxes, packaging bags, warranty cards, etc.
7.Does it support appearance customization?
Of course, you can send us your design drawings and requirements, and we will make the finished product for you..
8. If quality problems happen, what should I do?
You can come to us for a repair, replacement or refund. We will always be here for you.