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Note: All Lithium Battery Power lithium-ion batteries are fully tested before shipped.*30 Day No Hassle, MONEYBACK GUARANTEEWe stand behind our product and know you will be more than satisfied with the product you receive. We offer a 30 Day no hassle, MONEYBACK GUARANTEE if you are unsatisfied with your cells for ANY reason. You will be responsible for the return shipping fees unless product is determined to be manufacturer faulty.
#The returned product must remain in its original packaging and does not affect secondary sales.
#Orders within the transportation time limit or affected by force majeure will not be eligible for refund requests temporarily. But our after sales team will maintain timely contact with you and provide reasonable solutions.
*3 Years of After-Sales Service GuaranteeWarranty is a guarantee against manufacturer defects only.
Dongguan Lightning warrants this battery is free from manufacturer defects for 3 years. lf for some improbable circumstancethe battery is defective, we will replace the battery.The following situation is not covered by the warranty:
#Batteries that have been poorly maintained, charged incorrectly,reversed polarity, improperly installed, stored and used in excessive heat, physical damage, fire,freeze, water damage, tampered, damage to terminals, failing to keep the correct charge to the battery or use that exceeds rated charge/discharge cycles.
#Loss or damage due to force majeure or external reasons.Misuse, accident, negligence, unauthorized alteration or repair.
#Warranties only apply to original owner and are non-transferrable. We will verify your purchase prior to processing any warranty claims or returns.
#The buyer intentionally conceals or does not cooperate in providing usage information.
We has a professional team of technicians to provide technical support when needed. Proof of purchase and your usage situation will be requested. Customer is responsible for shipping fees.