Q1: Are you a factory or trading company ?
A: We are an industry company. Heading office with R&D Dept. in Hangzhou while factory in Lishui.
Q2: How about the delivery time ?
A: Sample order : 7days ;mass production: 15-30days
Q3: Can I get some samples?
A: Yes, we accept sample order unless you pay sample cost and shipping cost. Pls leave us your postal address with postal code at least so that we can check the freight and make best offer for you.
Q4: What is your packing?
A: General, we pack our goods in master export cartons. If under your brand, we can pack the them by your artwork after getting your authorization letters and confirmation. If pallet needed, price will be charged accordingly.
Q5: What’s MOQ?
A: It will depend on different products, 1set might be accepted and ready to ship. Some customizing items will be confirmed by both sides. Of course, price will be much better if quantity is large.
Q6:How can we make payment?
A: T/T, LC at sight, D/P,Western Union, Paypal are all accepted.
Q7: What's your delivery terms?
A: We accept EXW, FOB, CNF, CIF,etc.
Q8: What's your warranty ?
A: 12 months after date of B/L .
Q9: How to place an order ?
A: Click Start-order button -- turn to online store-- buy in Ali Trade assurance .Or contact us by email. We will issue PI to you
with contract details and bank account . Payment terms FOB , CIF by T/T , LC .