Q: How to do business with Diany Saw? A: You are always welcome to send inquiry about our products and we will reply your message ASAP. Once when we have settled down the order details, our company will process the order in advance. Customers can pay to Alibaba.com before shipping and we will ship out the order when ready. Customers will confirm order and release payment to our company when shipment received safely and correctly. Q: What is your lead time? A: We stock raw materials for most of our products, therefore, regular lead time will be 2-4 weeks depends on order details. Our sales will confirm the lead time with you when order is under processing.
Q: How do you ship the order? A: Order can be shipped by all kinds of shipping methods and we will comply with customer requirements. Door to door express services are suitable for samples or small urgent orders; Air freight or sea freight are suitable for regular or volume orders. Our sales will confirm shipping details with you when order confirmed.
Q: Can you ship my order to my contact in China? A: Of course, yes. We will work with your contacts in China to make sure you will receive your orders on time.
Q: Do you offer free samples? A: Sorry, we don’t offer free samples. However, from time to time, our company will ship free samples to our regular customers when new products were introduced or hot sale products were on promotion.
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