Q Do you offer customization services?A Absolutely! We are happy to customize products and packaging from design to production,providing tailored solutions.
Q Can you make suggestions on which products are suitable for our project?
A Firstly, we can provide professional solutions, including effect picture designs (static and dynamic), product selection lists, lighting control system diagrams, installation serial port diagrams, etc. • Secondly, we can provide complete after-sales service, including installation guidance and commissioning.
Q What is your lead time? And can I have a sample order?
A The lead time is 3-5 working days for asample and 10-15 for mass production. The sample is available to check quality.
Q How can I get the products?
A We have reliable partners that arrange all shipments to customers by express(DHL, FedEx, UPS, TNT), by air, by train, or by sea, ensuring timely delivery.
Q How many years do you guarantee for your products?
A we can offer 3~5 years warranty.
Q Which payment term?
A Usuall we prefer L/C, T/T for mass order, and Paypal for samples.
Q What is the terms of delivery?
A We accept EXW, FOB, CIF, etc. Youcould choose one of the most convenient and cost effectiv