1. What types of furniture does your furniture factory mainly produce?
We produce various styles and materials of furniture, including but not limited to solid wood furniture, panel furniture, sofas,beds, tables and chairs, etc., covering multiple series such as bedroom furniture, living room furniture, and dining room furniture.
2. How do you ensure the quality of your furniture?
We have a strict quality control system, and strict checks are carried out in all links from raw material procurement to the production process. We use high-quality materials and are equipped with professional technicians and advanced production equipment to ensure that every piece of furniture meets the high-standard quality requirements.
3. Can I customize furniture?
Yes, we provide custom furniture services. You can choose styles, sizes, colors, materials, etc. according to your own needs and preferences, and we will tailor unique furniture for you.
4. How long does it take to customize furniture?
The production cycle of custom furniture will vary according to the specific product and process. Generally speaking, it takes about 180 working days. During the production process, we will communicate the progress with you in a timely manner.
5. How about the price of your furniture?
Our prices are competitive and will vary according to different products and configurations. At the same time, we will also launch preferential activities and promotional policies irregularly to meet the needs of different customers.
6. Is there after-sales service?
Of course, we attach great importance to customer satisfaction and after-sales service. If you encounter any problems during the use of furniture, you can contact our customer service team at any time, and we will solve it for you as soon as possible.
7. How to buy your furniture?
You can buy our furniture through the following several ways:
* Go directly to our factory showroom to select and purchase.
* Browse our products on the online platform and consult and place orders through the online customer service.
* Call our customer service hotline to consult and order.
8. Can you deliver it to the door?
We provide door-to-door delivery service, and the specific delivery range and cost will vary according to your address and order amount. When purchasing, you can consult the relevant information from the customer service.
9. What about the installation of furniture?
The furniture generally includes the installation service. If you need to install it by yourself, we will also provide detailed
installation instructions and guidance.
10. If you are not satisfied with the furniture, can you return or exchange it?
Under the condition that it meets the return and exchange conditions, it can be returned or exchanged. For the specific return and exchange policy, please refer to our purchase contract or consult the customer service.