We have agents who can professionally operate with DHLFexExUPSTNT, EMS etc..
3.How to pay the shipping cost?
If you have DHL, FEDEX, TNT, UPS account, you can give us the account and we will send the product by freight collected. if you don't have any express account, we will calculate the express cost and charge from you by prepaid.
4. What is the payment terms?
100% T/T in advance. RMB,USD and EURO are acceptable. T/T,Western Union. and PayPal all are available.
5. Can I pay by credit card?
Yes. We accept credit card payment through Trade Assurance Order on Alibaba, or you can registrate PayPal account and pay via PayPal by credit card to our account. It is quite convenient.
6. What is the delivery time?
1-3 days if goods are in stock. 10-15days for special request on package. 15-30days for big orders or special request on products
7. Can you print our logo on the products?
Yes, free of charge. But we need the authorization letter for the logo from your side. We refuse any infringements.
8. What's your warranty and after service policy?
1 year warranty. lf any product damaged the time you get them,we will fix it or replace a new one for you. Take photos for the damaged one, our engineers will evaluate and give you a positive solution.
And we also have 24 hours service on line, any question about the product, pls feel free to contact us.
9. I do not like you. I want to work with another people of your company. Can l?
Yes. If you don't llike the way the salesman works, pls list the reasons for us, and we will arrange other salesman for you. We aim at offering good service to all the customers.