Q: Where is your factory? How can I get there? A: Our factory is located in Changsha, Hunan Province, China. You can fly directly to Changsha Airport, Hunan, and welcome to visit us.
Q: How to get a sample?
A: Please pay the sample fee and the courier fee before we receive your first order. We will return the sample charge to you within your first order.
Q: What information do I need to give you?
A: For detailed solutions and quotations, we need more details below:
1. Solar panel quantity and size (length * width * thickness)
2. Solar panel direction (horizontal or longitudinal)
3. Maximum wind load? and snow load?
4. Solar panel layout (row * row)
5. Roof shape and size (if you have a roof drawing, that would be the best)
Q: What's the delivery time?
A: It takes about 15-40 days to finish the order. But the specific time is based on the actual situation.
Q: How does your factory do in terms of quality control?
A: We attach great importance to product quality, we have a strict quality control system that has been certified by ISO international, and we have been strictly abiding by these quality management systems.
Q: What are the payment terms? A: T/T, L/C at sight