Warranty content and time:
1. Battery: Under normal conditions, if the battery leaks or the plastic case is cracked, the capacity of the battery after inspection is less than 60% of the rated capacity, warranty period is 10 months.
2. Motor: gear breakage, bearing damage, shell cracking, burning (except for human factors) and other faults, warranty period is 10 months.
3. Controller: Warranty is provided for performance failures, and those who open the inside privately will not be guaranteed. Warranty period is 10 months.
4. Charger: The appearance has no cracks caused by external force; the inside part has not been hit privately, the stitched label has not been torn; the attached line is complete with short circuit, open circuit and other quality problems that affect the use, warranty period is within 10 months.
5. The instrument will be guaranteed for performance failure within 10 months.
6. Speed control: No appearance damage, no breakage at the outlet part, no self-disassembly phenomenon, loss of normal speed control function or mode conversion function is regarded as a quality problem, the warranty is given 6 months.
7. Function switch: The appearance is not damaged, the outlet part is not broken, and the loss of any function (horn, headlight, steering) is regarded as a quality problem, the warranty is given 6 months.
8. The power lock failure and poor contact are guaranteed for 6 months.
9. The horn does not sound will be guaranteed for 3 months.
Non-warranty situation:
1. Users use, maintain or adjust the bike which is not according to the "Instruction Manual".
2. Damage caused by improper use, storage or accident.
3. The damage caused by the user's own modification, disassembly and repair, as well as the self-decomposition, destroys the original state of the fault, and cannot be technically identified and analyzed.
4. Any breakage of the brake lever and the side of the rotating shaft will be considered as man-made damage or damage caused by external force, falling, breaking, etc. The warranty is not provided for non-quality reasons.
5. Failed to show valid vouchers (valid invoice, warranty card) or the card data is inconsistent.
6. Damage caused by force majeure.
7. Vulnerable parts and consumable parts (safety tube, light bulb, brake pad, brake cable, bike bar, inner and outer tires, pedals, rubber sleeves, mirrors, plastic parts of the vehicle, etc.) are normal wear and tear products.
8. The cost of self-repair without the consent of the seller or service provider.
Warranty conditions:
1. During the warranty period, take photos and videos of the parts with quality problems and send them to the manufacturer for Perform repair or renewal appraisal.
2. If the corresponding evidence cannot be provided for quality and technical appraisal, the warranty will not be granted.
Warranty method:
1. If the warranty component has quality problems during the warranty period, you will enjoy thereplacement service of the component.
2. New accessories are provided free of charge during the warranty period, and the freight is borne by the seller.