1.Q:Are your products in stock or do you only do customization?
A: We have a large stock of most items.You can choose our stock products and customize your logo,name and number.And you can also send us your design,or just a refrence design picture and your requirements,and we can do full customization for you.
2.Q: I want to do customization,what service can you offer?
A: If you have a completed design file, it would be best.If you don't,it doesn't matter.You can just tell us your design
requirements,we have a professional designer team,our designers can do the design for you.After you confirm your design and quantity of your order and complete the payment, we will get into production.When the order is completed,we will take photos and videos for you before delivery.
3.Q: How can you ensure your quality?
A: Our experienced QC team test every just completed product, and we will check products again then send you the photos for your confirmation before delivery.
4.Q:How about your delivery time?
A: It depends on what you order.For in-stock items,if the quantity is not too large,we can deliver them to you within 7 days after your confirm your order and finish the payment.For custom items,if the quantity is not too big, the production usually take 7-25 days you after your confirm your order and finish the payment. Anyhow, the delivery time depends on your items,quantity and some other elements of the day.
5.Q:What is your MOQ?
A:Different items have different MOQ requirements. For items ready in stock ,we support a small MOQ of 2pcs to 10pcs.For full customization of jerseys and tracksuits (sportswear),our MOQ is 2pcs.For full customization of socks,bags and towels.etc.,our MOQ is usually 100pcs.
6.What are your terms of payment?
A: Generally,customers are used to pay directly through our payment link on Alibaba, and you can also chooseT/T .If your order amount is big,and you want to do the payment by instalments, we can accept it.You can pay 50% as deposit, after our production is finished,you need to pay the balance before the delivery.