Q2. What's the MOQ?
For Our current Designs on shop, MOQ is 10pcs each style.For OEM & ODM orders, usually MOQ is 100PCS
Q3. How can I order?
1. First choose the products you like and send an inquiry, we'll reply in 5 hours
2. Confirm the order and make payment. We'll send you a proforma invoice for you to confirm with.
After that, you make payment by Secure Payment on Alibaba, Paypal, Western Union, or T/T.
3. Send you the tracking by emails
Q4. Do you accept OEM/ODM orders
Yes, and we're good at it. Welcome OEM/ODM orders
Q5. What's the lead time?
Usually our lead time for regular product are 7~20days.
and for new product which need make new mould,
will takes more around 3-5 days extra for processing moulds.
Q6. Any problem happen, such as quality issue, delivery issue what should we do?
Any problem or questions, please don't be hesitate to contact us directly,
by email, by wechat, by phone call,
we're all ok on it. Sometimes we may a little late to respone your messages,
but please be patience and do believe it's our honor to service you.
Q7. Can I get free samples?
Sorry, we don't give free sample, but since you need sample for quality checking,
so we may return you the sample fee after your bulk order
Q8. What's your shipping methods, and how many days it'll takes for delivery?
Usually, we ship the packages by Fedex, DHL, UPS, EMS etc. It depends on you.
Please do note that all price we give is ex-work price, it means that the price is not include the shipping fee.
So you need to pay for the shipping fee. Usually it'll takes 5~7 days(exclude EMS).
Here is the link for tracking package status: //www.17track.net/en/
Q9. Do you have your own brand? Have you ever selling to the public?
Can we selling your brand product?
Wonderfit is our brand, but we don't do retail. As a factory, we're focus on production and wholesale
business only. So we're prefer that you'll selling your own brand which is good for your own business.
If you don't have one, no problem, we're good at helping customers to build their own brand and make it stronger.
Q10. Can I get discount?
Yes. For bulk order, the price could be negociated.
Q11. How can I get your latest designs?
We'll updated our new products on alibaba from time to time, but if you're interested in our jewelry,
please let us know. we'll email you or message you once we have. And please don't forget to follow our shop.