Q : I’d like to know more about your factory. A : Our factory manufacturing base located in Southwest China, spread across 800,000 square feet with a capacity of 15 Million USD turnover every year. employing a furniture plate production workshop, a painting and finishing hall, steel production workshop, and a sofa production workshop. We mainly produces office furniture and other commercial furniture and mainly based on customized commercial supply.
Q : Is your product customizable?
A : Customization is the core of commercial furniture and our expertise. We have hundreds of different fabrics, different colors and surface finishes. Our custom craftsmen have decades of experience in furniture production, we occupy rich customization experience to meet individual needs.
Q : What is your warranty/guarantee policy?
A : Our company produces and controls the quality of products in strict accordance with national standards. At the same time, we are also a major supplier for state-owned enterprise and the government. We proudly offer a 5 year guarantee on the quality of all products and will give you the service you expect. If there are any problems with the quality of the materials or workmanship, we will adjust, repair or replace to your satisfaction.
Q : Do you have instructions on how to assemble the items?
A : Tools are provided to assemble products like a screw driver and a hammer. English version instructions and possibly instruction videos as you required will come with the item to solve your problem. If you have any questions our team are always here to save you the trouble.
Q : Do you provide door-to-door delivery service?
A : We provide door-to-door service for some SPECIFIC areas, please consult our sales to arrange delivery that is most convenient to you.
Q : What types of payment are accepted?
A : Alibaba offers TRADE ASSURANCE's free credit protection service, every transaction is protected on Ali platform. We accept Alibaba offers TRADE ASSURANCE's free credit protection service, every transaction is prote