Q : Can you customize the brand, package and design ? A : Yes, we offer customized products by request, MOQ 500PCs to start.
Q :What 's your production capacity monthly?
A : We can produce 10,000 units of ballasts or fixtures monthly.
Q : What's your minimum order quantity ?
A : Usually, MOQ 100units, but we also accept small sample orders for quality clients.
Q:Can l get a sample for evaluation ?
A : Yes , you can.Shipping cost and sample cost will be charged.
Q : What's the lead time for general orders ?
A : For sample order,7-15 days, for bulk order,25-45 days.
Q : What's the lifetime of your lighting fixture?
A : The lifetime of our ballast is designed to live 5 five years at least, the bulbs and reflectors should be replaced regularly.
Q : Can you guarantee the quality?
A : We offer 3 years factory warranty .As long as the quality issues come from us, we will replace them without hesitation. All orders are fully tested before shipment.
Q : What's your terms of payment ?
A : We accept 30%T/T in advance,70% balance before shipment.