1, Q: Do you offer wholesale or distributor cooperation ?
A: Yes we are looking for partners all over the world. Please send all distributor requests through the CONTACT US form and include your shop links or photos.
2, Q: What services can you provide?
A: 1. We have most of the items are in stock, you can order on online, and since the works need to do the quality checking for every piece before shipping, normally we ship within 3-5 days after your payments.
2.We can provide label customization services, tag customization services, and logo design services
3.we have the professional design team and OEM/ODM services. We provide you with perfect designs per your request.
3, Q: Is the price negotiable?
A: Yes, it is negotiable. However, it is also subject to the order quantity, material ,etc.
4, Q: The shipping cost is too high, can you give me more cheaper shipping cost or free shipping?
A: When we calculate the shipping cost for you, we will use the cheapest and safest courier, and it is shipping company who ask us to pay, pls kindly understand that. If you think the freight we offered is higher than your expected, we can use your own shipping company or agent in China which is cheaper, it is ok for us as well.
5,Q: What is your shipping time?
A: The shipping time is depend on the ordering quantity.
For trial order, 3~7 days,
For bulk order, 3~15 days,
For OEM order, 25~65 days and it depends on the order request.
6, Q: What forms of payment do you accept?
A: R Visa, MasterCard, Discover Card, American Express, Shop Pay, Google Pay, Apple Pay, and PayPal.
7, Q: How should I pay for the order?
A:Pay by trade assurace through alibaba, pay by Paypal, Western Union, TT are acceptable.
8, Q: What should I do for the defective item if there is ?
A: We do 100% quality control for the items before shipping. If there is any defective item sent, we will send a new replacement immediately without any additional cost. The recorded defective item will be destroyed or returned.