1
Product manufacturing and craftsmanship
Our jewelry is crafted through precise craftsmanship and exquisite handcrafting, with the following specific details:
2
How are your jewelry made?
Design -Material Selection -Casting -Polishing -Embedding and Assembly -Quality Inspection -Packaging and Sales
3
What are the raw materials and processes used?
Material selection: We will choose suitable jewelry materials such as gold, silver, diamonds, gemstones, etc. based on the style and design requirements of the jewelry. We will ensure that the selected materials meet the quality and purity standards of jewelry
4
What's your delivery time?
Products in stock usually take 3~5 days, customized products would need 7-15 days, it is depends on your order quanity.
5
Where do your jewelry materials come from?
Synthetic materials, such as artificially synthesized diamonds, gemstones, etc., are synthesized in the laboratory and do not involve the extraction of natural resources, reducing environmental damage.
6
How to ensure the quality and authenticity of raw materials?
Professional testing: Professional testing of jewelry materials is an effective method to ensure the authenticity of quality. Various modern testing equipment and technologies can be used, such as electron microscopes, X-ray fluorescence spectrometers, mass spectrometers, etc., to detect the composition, quality, and value of jewelry materials
7
Do you provide an inspection report for jewelry raw materials?
If you need a testing report for jewelry raw materials, we will submit the jewelry raw materials to a qualified jewelry and jade appraisal center or inspection agency for testing, and issue a testing report
8
Do you provide customized services?
Sure, we offer customized services
9
What is the process for customizing jewelry?
Communication and Consultation- Design draft- Determine the design plan- Workpiece wax plate- Making samples- Customer recognition and finalization- Procurement of materials and production- Finished product handover
10
What promises can you make if there are any quality problems
Please contact us within a week and attach pictures or videos of damaged products. If the situation is confirmed, we will replace it with new products or refund the money after we receiviced the damaged goods.