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1. Question: How can product quality be guaranteed?
Answer: All products are required to comply with international safety standards, such as CE, CPSIA, etc. It is recommended to check the certification information on the product detail page, or directly ask the supplier for a quality report.
2. Question: Do you provide sample service?
Answer: Yes, most of the suppliers provide sample service, the sample fee and shipping cost may need to be borne by the buyer, specific matters can be negotiated with the supplier.
3. Question: How long is the delivery time?
Answer: The delivery time depends on the order quantity and the production capacity of the supplier, generally you can get the specific schedule after confirming with the supplier, large orders may need longer time to prepare.
4. Question: What are the after-sales services?
Answer: After-sales service includes but is not limited to product warranty, technical consultation and fault repair. Please refer to each supplier's policy for specific terms and conditions, and be sure to understand them in detail before purchase.
5. Question: What are the payment methods?
Answer: The platform supports a variety of payment methods, including but not limited to credit cards, T/T bank transfers, PayPal and Alibaba Credit Guarantee Service. The handling fee and process of each method may be different, please choose the one that suits you best.