Q1 How is the order processed?A1: 95% of our products are in stock. Customers can place orders directly. Our warehouse will see your order and arrange it directly.
Q2 What is the payment method?
A2: Credit card, telegraphic transfer, Western Union remittance, Alipay, etc. As long as Alibaba supports payment methods.
Q3 Can you make the price cheaper?
A3: The price does not include shipping costs, this is the wholesale price. All products are lead-free and nickel free, truly gold-plated. Maintaining the color will take longer.
Q4 How is the quality?
A4: 100% will be inspected before shipment. For damaged items, we offer you credit, replacement, or refund.
Q5 When will you ship and how long will it take for delivery?
A5: We will ship the package within 1-15 days after payment. The delivery time is approximately 5-15 days.
Q6 How do you ship the goods and how long does it take to arrive?
A6: We usually ship through FedEx, DHL, UPS, or wire transfer. It usually takes 5-8 days to arrive. If there is a sample order, electronic parcel service can be provided.
Q7 Do you have after-sales service?
A7_1: We will continue to track the package.
A7_2: If there is any damage or loss during the delivery process, we will take responsibility and provide replacement or refund.
A7_3: We can provide customers with high-definition images as advertisements.
Q8 Do you have a directory?
A8: We have photos to send to customers for style selection, you can let us know by email.
Q9 What is the minimum order quantity and production time for customization?
A9: The minimum order quantity is usually 100 pieces, and the production time takes 10-20 days.