Q1: Are you a factory or trading company?
A1: We are a professional factory who are specializing in designing, manufacturing and selling desktop air purifiers, home air purifier, pet air purifier, humidifier air purifier etc...in China.
Q2: What certificates do you have for your products?
A2: We have ISO9001 & BSCI for our factory, and CE, UKCA, RoHS, ETL, FCC, CARB, ENERGY STAR, AHAM, SAA, etc for our products.
Q3: Do you accept sample order?
A3: Yes, of course. Sample cost can be refunded if you place formal orders in the future. You just need to tell me consignee’s contact information and courier account Number. If you don’t have a courier account, we 'll calculate for you, freight prepaid.
Q4: How long is the sample lead time?
A4: For existing samples, 3-7 days. If you want your own designs, it takes 5-7 days, subject to you designs whether they need new printing screen, etc.
Q5: What's your Minimum Order Quantity?
A5: Normally, 500sets/item. We also warm welcome any trial order whose QTY less is than our MOQ. If you have a trial order also welcome to tell me.
Q6: Do you accept OEM/ODM order?
A6: Yes, we accpet OEM orders with customized logo and packaging; and we also have ability to accept ODM orders with our own R&D team.
Q7: What's your lead-time and payment term?
A7: Normally our lead-time is 30-45 days, depends on your order quantity and request. Payment term: 30% deposit in advance, 70% balance before shipment. Support Alibaba Trade Assurance to protect your rights.
If you have any other question or doubts, please feel free to click "contact us" to send us the inquiry.