Q1: Why did you choose us?
A1: Our company has been engaged in the sales and manufacturing of construction machinery in China for 15
years, with a wide range of products that can provide one-stop procurement needs for construction machinery
for global customers, Micro excavation meets customized needs, with a large inventory of second-hand equip
ment and a wide range of options. it is genuine and reliable, and operates with integrity.
Q2: What products can l buy?
A2: Excavators, bulldozers, loaders, rollers, grader, mobile wrecks, second-hand construction machinery and
equipment.etc.
Q3: What payment terms are acceptable?
A3: We can accept 30% deposit, 70% letter of credit, wire transfer, D/A, D/P, Western Union remittance, etc
Q4: How to ensure product quality?
A4: Before delivery, carefully inspect the equipment to ensure that there are no issues before shipping.
Q5: How long is the delivery time after payment?
A5: In general, we can deliver machines in stock to customers immediately within 7 days, But for customized
machine,it will take over 30 days
Q6: What logistics can be used?
A6: We can use various transportation tools to transport construction machinery
(1) For 80% of our goods, this machine will be shipped by sea to all major continents, such as Africa. South America, Middle East, Oceania, and Southeast Asia are transported by container or ro/ro/micro packaging
(2) China's inland neighboring countries, such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Taiikistan, and
Uzbekistan, Turkmenistan and others. we can send machines by road or railway
(3) For urgently needed light spare parts, we can send them through international courier services such as
DHL.TNT.UPS.or FedEx.
Q7: Minimum order quantity?
A7: Minimum order quantity ≤ 1 piece.
Q8: lf there is a problem with the equipment, how can we solve it?
A8: Take a video and have our technical personnel analyze it for you.
Q9: How long is the warranty period for new machine?
A9:12 months or 2000 working hours after shipment, whichever comes first
Q10:How long canlrespond to customerinquiries?
A10: Our team consists of a group of hardworking and energetic individuals who work 24/7 to answer custom
er inquires and questions - most of which can be resolved within 8 hours.
Q11: Do you accept customization?
A11:Yes, we accept customization.