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1.Is TAICHENG a manufacturer or a trading company? Where is the head office?
TAICHENG is the integration of industry and trade. Our main production facility is located in Taizhou and Yangzhou, Jiangsu. Warmly welcome to visit us. You can inform us in advance and we could arrange everything for you.
2.How can I get some samples?
1. We are honored to offer you samples. New clients are expected to pay for the courier cost, the samples are free for you,this charge will be deducted from the payment for formal order.
2.Regarding the courier cost: you can arrange a RPI (remote pick-up) service upon Fedex, UPS, DHL, TNT, etc. to have the samples collected; or inform us your DHL collection account. Then you can pay the freight direct to your local carrier company.
3. What services can we provide?
Accepted Delivery Terms: FOB, EXW, Express Delivery；
Accepted Payment Currency:USD;
Accepted Payment Type: T/T, PayPal,Western Union,Cash, PINGPONG;
Language Spoken:English,Chinese
4. Does TAICHENG have after-sales service?
TAICHENG always hopes to establish stable and long-term relationships with customers, so we will always offer our best service in every stage of business.
5. Could you accept OEM packaging / logo?
Yes.We are well in OEM and ODM.
Please inform us details formally before our production and confirm the design firstly based on our sample.
6. What are your terms of payment?
Payment<= 1000USD, 100% in advance. Payment>= 1000USD, 30% T/T in advance, 70%balance before shipment. Long terms of payment could be supported base on further cooperation.
7. What’s the delivery time ?
Normally MOQ 5000PCS is 10 to 25 days .
Vary from 10 days to 30 days depending on the styles and quantity of products ordered.
8. Do you accept small orders ?
Yes. If you are a small retailer or starting up business, we are definitely willing to grow up with you.