1. Q: Are you a manufacturer or trading company? A: We are a professional manufacturer and exporter with CE Certificates, who is specialized in Medical, sports & healthcare products for more than 16 years. 2. Q: Can you do OEM and ODM? A: Yes, we factory is very specialized in providing OEM and ODM service according to customers’ requirement (including product design, material, color, size, packing, logo etc). 3. Q: Do you support free sample? When can i get the sample? A: Yes, we support free sample for most items, 3-5 work days to reach you. 4. Q: How many days I can get the product after payment? A: For small order, delivery time is within 7 days. For OEM & ODM order, generally within 15 days, which is based on customers’ specific order details. 5. Q: How does your factory control the quality? A: We have the professional QC team toinspect the details in each process (material preparing, cutting with mould, sewing, packing, loading etc) 6. Q: What’s your payment terms? A: Alibaba Trade assurance, T/T, L/C at sight, Western Union, Paypal , Payoneer etc.
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