A: We have our own shipping company with warehouses in Guangzhou and Shenzhen. For example EXW, FOB, (Guangzhou, Shenzhen , Foshan etc.) CIF,CFR all terms are available.
Q2 : What is your MOQ? A: MOQ 1 set/sets each item is available.
Q3 : How long is your delivery time ?
A: It depends on the products. Normally withtin 3 to 15 days after receiving T/T deposit, custom steam or sauna room need more time. The specific delivery time depends on the order quantity and item.
Q4: What's your sample policy?
A: Samples are available, sample fee and freight need to confirmed.
Q5: What's your payment terms?
A: T/T 30% deposit paid in advance, 70% balance before delivery or against copy of B/L.and L/C, D/P
Q6: How long is your product warranty?
A: 5 years for body, 2 years for accessories, but we have continuous support for our long-term customers and provide 24 hour online technical support.
Q7: Do you have certificate?
A: Yes, we have CE, and our CE certificate was tested by TUV company.
Q8: What will you do if there is something wrong with your products?
A: First, pls send us photos or videos so that we can confirm the problem. Second,we will match the replacement parts in the next order, we can also send you parts ASAP if you are urgent.
Q9: How can I get the specific price for one product?
A: A best quotation will be given according to you specific requirement, such as model, quantity, functions etc.
Q10: Can you tell me your market?
A: Our main market is European,North America,Australia,Africa,Middle East, Southeast Asia,South America,nearly cover
aroung the world.