NOTE
1.Art is a special commodity, do not support no reason to return.
2.When receiving the goods, please be sure to check the goods first, and then sign for it after no objection.
3.In case of packaging damage and other problems, please take a picture when the Courier, and the first time to contact our customer service staff.
About the product
1.Due to the particularity of fashion products, the production process will inevitably appear slight scratches off paint, a small amount of color, bubbles and other factory defects, which is a normal phenomenon, if the above problems occur, returns are not accepted.
2.Due to lighting, equipment, display resolution and other factors, there is a color difference between the picture and the real thing, the specific object shall prevail.In the process of transportation, the external transportation box may be damaged or defaced due to express reasons, which does not affect the internal goods. Only the damaged or dirty packaging box can not be used as the reason for return and replacement.
About Delivery
1.The delivery time of some pre-sale goods is subject to the actual arrival time of the goods. If the delivery is delayed due to uncontrollable factors such as factory time, the store does not accept such complaints or returns required for this reason. Due to force majeure and other factors resulting in some areas of the logistics can not be delivered, the store will contact you to inform and for your refund procedures.
2.Such as force majeure and other factors lead to the delayed delivery of logistics in some areas, as a normal phenomenon, the store does not accept such complaints or as a reason for the return.
About after-sales service
1.Factory defects, violent transportation, non-controllable factors are not in the scope of after-sales.
2.Please accept the goods in time after receiving them. If there are any serious quality defects such as obvious defects, faults, shortage of stock, please contact the relevant customer service within 7 days after the logistics display receipt. If there is no problem during the above period, the goods have been accepted, there is no quality problem.
3.Due to the particularity of the commodity, blind box goods once sold will not be returned.
4. Any pre-ordered goods, except for the manufacturer or other force majeure factors caused by the failure to deliver, do not accept refund deposit.