Q1. Are you factory or trading company?
We are a factory with independent design and sales teams, and we can provide professional services to our customers.
Q2. How can I get a specific price about the product I want?
Our price based on product items,material,quantity,size,color,logo,package ways,trade terms. The more details you provide, the more accurate price you will get,and of course, if some details you are not sure, just tell us and we will provide our optional list for you.
Q3. What is the difference between PE back sheet and cloth-like back-sheet?
A: PE back-sheet is made of PE material (waterproof). lt could be a mat or shiny, touching like plastic material.Also,it could be breathable.
A: Cloth-like back-sheet is made of non-woven fabric on the surface, and also with PE behind. lt is soft touching waterproof, breathable, and not easily damaged. But it is a little bit expensive than PE back-sheet.
Q4. Could you provide free samples?
Yes, if you just review sizes which we have stock, we can provide for free, and you just pay the freight fee. if you need customize your product, we need to charge the sample making fee.
Q5. How long can I get the samples?
if we have inventory, we will ship it out within 3 days after receiving your shipping fee. f your sample needs to be made, it will take8-10 days. If you have an emergency situation, we will prioritize arranging production for you.
Q6. How to send the goods to me?
For sample and small quantity product, goods will be sent out by DHL,FEDEX. For mass production, can choose by Air or by Sea.
Q7. The first time business cooperation,how can I trust you?
We place orders through Alibaba International Station's credit insurance system, which can effectively help buyers and sellers solve trust issues during the transaction process and provide protection for both parties. Alibaba will fully protect the rights and interests of buyers.