Q1. Could I print my own brand/ logo?
Sure, of course, OEM/ODM printing logo/pattern is welcomed based on MOQ. For other personal
customizations, welcome to consult us, and we will try our best to implement them for you.
Q2. Could we do customize, but we can't reach your MOQ, what should I do?
Under this condition, you can contact with our sales and check our recent order schedule, if we have same or similar palette is going to do mass production and you can accept, you can place a smaller order under our MOQ, we would be very glad to assist.
Q3. Can I get a sample before placing big orders?
Yes, welcome to buy sample to test first, normally for available stock samples, we could ship out within 3 days. Customize sample 7-10 days.
Q4. Is the color of the product on the web images authentic and reliable?
Based on the different color effects of different monitors, we can not guarantee that there will be no difference between the web images and the products, and it is tested differently in different skin tones, so we encourage you to purchase samples.
Q5.What's the universal lead time for order delivery?
Mass production: 35-45 working days (It's longer in peak season .)
Q6.Which shipping way is available and how to track?
By sea to your nearest port;By air to your nearest airport ; By express (DHL,UPS,FEDEX,TNT,EMS)to your door, When your order shipping out, we will provide you a tracking no. then you can know clearly the status of the goods.
Q7.Do you test on animals?
Our products are 100% cruelty-free&Vegan.
Q8.Payment Way?
We accept Alibaba trade assurance, T/T,PayPal,Western Union or Money gram.