Q: What is the price of your service?A: The exact price can be offered when the details of your goods finalized, like weight volume loaded city and destination city.
Q: How can I pay you ? When shall I pay you ?
A: Pay through the Alibaba payment link. After we receive your package, we will verify with you that all the information on your package is accurate. You can then pay us.
A: Yes, We can help do that for you. Please offer your detail.
A: Yes, We can help do that for you. Please offer your detail requirements for the inspection. We can help do that for you. Please offer the exact address for picking up.
Q: Is my goods safe with you ?
A: Of course, we can help take photos of your goods. Purchase cargo insurance and we must inform you in advance if there is any damage or loss to the supplier.
Q: How do I track my shipment ?
A: Please click on the relevant courier/airline/shipping company website and use the tracking number for tracking. We'll also provide you with daily and weekly feedback.
Q: What are the restrictions on package weight and size ?
A: Express delivery. Maximum weight per box is 68kg. Maximum length is 120 cm. Otherwise, additional charges will apply. Minimum weight for air shipment is 45kg. For sea shipment, the minimum volume is 1 cubic meter.
Q: Can you help us collect the packages? A: We can help you collect and consolidate packages for free, and provide a 30-day free storage period.