Q1: What are the main features and advantages of your products? How can you guarantee the quality?
A:Techway's DIY product line is crafted with precision, focusing on details to ensure reliability and ease of use. From glue guns and glue sticks to 3D printing pens and wax seal products, each item is designed to inspire users and enable them to bring their creative visions to life. With extensive industry experience, we prioritize innovation and quality in every product. We also offer OEM and ODM services to meet our customers' specific needs.
Q2: Can we have samples to test?
A: Yes, we can offer one or two samples for clients to test.
Q3: What are your MOQ, delivery time, and payment terms?
A: For our products, we accept small bulk wholesale orders, even one carton. For OEM, the MOQ is 100-500 pieces depending on the required model and packaging. We have stock and can ship within one week for in-stock items. For OEM orders, the delivery time is usually 45 days, which can be shorter if we confirm the packaging quickly. Our payment terms are 30% in advance and 70% after receiving the Bill of Lading (B/L).
Q4: What services can you provide?
A: We offer a variety of delivery terms including FOB, CFR, CIF, EXW, and others. We accept multiple payment currencies and types, and our team speaks multiple languages including English, Chinese, Spanish, Japanese, Portuguese, German, Arabic, French, Russian, Korean, Hindi, and Italian.
Q5: How to confirm an order with you?
A:
1. Select the design you want.
2. Send an inquiry with your ideas and quantity.
3. We quote the best price for you; then you select the payment method.
4. For samples and small orders, 100% payment confirms the order. For larger quantities and OEM orders, a 30%-50% deposit confirms the order.
5. We finalize details, produce the products, take photos for your review, and request the balance payment.
6. After receiving your approval and payment, we arrange delivery.