Q1: Can I get some samples?
A1: Sample requests are welcome.
Q2: What is your lead time?
A2: The lead time is based on your order quantities. For items in stock, it is generally 3-5 days. For items not in stock, it is 15-30 days after samples are confirmed. If you have an urgent order, please contact us, and we will check the schedule to provide you with the fastest production time.
Q3: I’d like to know the specific delivery process.
A3: We will send you the tracking number once the shipment is made. You can track it online.
Q4: Can I customize my own logo?
A4: Sure! We offer customized services, including not only the logo but also the design and packaging as you request. We welcome your designs and are glad to provide samples for you.
Q5: Do you accept OEM or ODM orders?
A5: Yes, we accept both OEM and ODM orders. Just give us your ideas.
Q6: What should I do when I want to get a quotation for your products?
A6: Please provide the details of the material, product size, logo, packaging, order quantity, and any other special requirements.
Q7: How do I get a quick response?
A7: Due to the time difference, sometimes we can’t reply to your message immediately. You can contact us by email or leave a message. Our professional staff will answer your questions as soon as they see your message.
Q8: Do you have any discounts?
A8: Yes, discounts are based on the order quantity. Please feel free to chat with me.