Q1. Are you Trading Company or Manufacturer?
We are the manufacturer, our factory locates in Zhejiang Province, we have showroom in Guangzhou, Guangdong Province,China.
Q2. Can i put my logo ?
Sure, of course. We accept OEM and ODM.
Q3. I haven't heard of R290, R600A, refrigerant before. What are they?
R290 also known as high purity propane or CARE 40.
R600A also known as refrigerant grade isobutane or CARE 10.
These are hydrocarbon refrigerants.
They are being used as eco-friendly refrigerants by some manufacturers in response to the Significant New Alternatives Policy (SNAP) program. Read more about this program in our blog post on refrigerant regulations.
Q4. What is your payment term?
Payment term is 30% deposit upon confirm order, 70% balance before shipment. You can pay through Telex Transfer. We also support Alibaba Online Trade Assurance Order.
Q5. What is your production lead time? (Calculated after receiving deposit and artwork designs if applicable)
A. 5 days for samples (ready in stock)
B. 15 days for samples (without stock)
C. 25 ~ 45 days for mass production, determined by different models and order quantity
Production times may be slightly longer during the Chinese New Year holiday (typically from December to February).
Q6. Do you provide samples?
Samples are available upon your sampling order with a charge. The sampling time is 15 days. In addition to the normal product cost, we may charge additional sampling and packing costs, but these costs are refundable once you place a large order.
Q7. How about Warranty?
We provide 1 year (365 days) warranty on whole equipment(both accessories and compressor).