1. Q: Are you a manufacturer or trading company ?
A: We are a factory, a professional large-scale valve factory located in Zhejiang, China2. Q:Does your company have an API qualification certificate?
A:Yes, we have API certificate, in addition, we also have CE,EAC,ISO,WRAS,SIL,TS, qualification certificate and so on
3. Q: What's Execution Standard of products?
A:API,ISO,ANSI,AWWA,DIN,BS,JIS,EN,GOST,SIL,AS standard.
4. Q: Is there any stock in your factory? And How long is your delivery time?
A: We stock valves with normal sizes. Generally it is 5-7 days if the goods are in stock. It is 25-30 days if the goods are not in stock, it is according to quantity.Specific communication between both parties shall prevail。
5. Q: Which countries do you export to ?
A: We export directly to vast majority of countries in the world.North America, South America, Europe, Southeast Asia, South Africa, etc
6. Q: Can you provide the relevant documentation and certificate?
A: Yes, We can provide the international certificates and relevant chemical analysis, mechanical properties, pressure test reports according to the customers need.
7. Q: Do you provide samples ? is it free or extra ?
A:Yes, Welcome sample order to test and check the quality of products. The sample amount is less than $100, the product cost is free, and the customer needs to pay the express delivery fee. If the sample amount is higher than $100, and the sample cost and express delivery fee need to be negotiated by both parties.
8. Q:Can you OEM or ODM?
A:Yes, our strong R&D team and production capabilities can provide complete services such as OEM, ODM, OBM, OSM, etc
9. Q: What is your terms of payment ?
A: 30% T/T in advance ,70% balance before shipment or see copy of bill of lading.
10. Q: How to deal with after sales ?
A:warranty time : 12 months from the shipment ; and we will be responsible for all the quality problems. We will provide process guidance services, replacement parts, on-site guidance and maintenance services. (both parties shall negotiate the relevant expenses)
11.Q: Do you have agent or representative abroad?Can we join you?
A: Yes,We have some agents abroad. You have experience in valve and related industries. Welcome to join us. We will provide you with professional service and strong support to win more market share
12.Q: Why choose us?
A:1. 20+ years of manufacturing and developing experience;
2.A Strong R & D team;
3.Service experience for thousands of customers at home and abroad;
4.Export to 50 countries including Southeast Asia, East Asia, Eastern Europe and Central Asia;
5.More than 30 production lines with stable casting quality, All own research and development centers, casting centers, and production centers。high production efficiency and fast delivery time.