* Are you a trading company or a manufacturer?We are a vending machine manufacturer with 12 years experiences in this industry and provide ODM/ OEM services. Our vending machines are mainly for beverages, drinks, alcoholic, ice cream, cotton candy, popcorn, pizza, coffee, tea, sex toys, vapors, but also for RFID Non-disposable surgical gowns and medicine vending solutions. They have been globally used in hotels, shopping malls, metro stations, subway stations, oil stations, electric bus stations, residential areas, industrial zones, office buildings, service stations, clinics, hospitals and etc..
* What certificates do your products have? We have all the certificates needed for local markets, such as vending machines’ CE, FCC, MSDS, FDA, 510(k) certification, and our factory’s ISO9001:2015, ISO13485:2016 quality control systems.
* Can you offer white label service and put my brand name (logo) on the vending machines?Yes, we are capable of providing various kinds of customization services. ODM project is with no MOQ and OEM services with MOQ of 10 PCS.
* What about the lead time for mass productions?The lead time depend on your order, and basically the production lead time is two weeks. Before delivery, we will test and assure
your vending machines’ quality.
* Do you offer a guarantee for the products?Yes, we provide one-year warranty for all vending machines and a lifetime technical assistance.
* What payment methods do you accept? We accept T/T, L/C at sight, Credit Card, Western Union,Paypal, Escrow, alibaba.com Pay, Alipay, and etc.. And we accept order to be paid with most currencies.
* How will you deliver goods? We ship by sea and it takes around 2-4 weeks to arrive at your place. And we also can offer competitive express prices if you want to deliver with our DHL/ FeDex account and the transportation time is around 2-4 days.
* Is it possible for you to do a drop-shipping order for your standard vending machines with my white label service?Yes, we will also design the surface for you freely. And we will take care of your brand.
* If my agent is a freshman, can he understand the software easily? Can I open subsidiary accounts for my agents or for my remotely operated machines?Yes, the sales platform is easy to learn and convenient to be operated. It is with real-time sales, stock, profit data and you can control the profit any time and remotely. We have demo and user manual to instruct you step by step opening subsidiary accounts under your own account for your agents or your remotely installed vending machines and monitor these profits.
* I am a distributor and want to promote and sell your full list of machines. Who should I contact with and how I can get support for my promotion plans?
Please kindly contact our Sales Leader (Impress Chow). She is 24/7 available for you.
* I want your company to offer OEM service for my projects. Who should I contact with?
Please kindly contact our Sales Leader (Impress Chow). She is 24/7 available for you.