Q: What kind of work does your company do? A: Our company has been a professional manufacturer since 2009 in the stone cutting
machine industry.
Q: What are the advantages of your company's machines?
A: a. Prime quality and reasonable price. b. Wide
excellent experiences with after-sale service. c. Every machine process will be checked and tested by a responsible QC which insures every product's quality. d. Professional packing teams which keep every packing safely.
Q: How can I get an accurate price?
A: We are looking for clients to cooperate in the future for a long time, so please share more details which you want (such
as your want to cut material, the working size) for us, then we could recommend and provide a suitable machine for you soon.
Q:What are your terms of payment?
A: Payment<=5000USD, 100% in advance. Payment>=5000USD, 30% T/T in advance, the balance before delivery. If you need any assistance from us, please contact us freely as below.
Q: How long is the delivery time?
A: Different demands have different delivery times. The machine will be delivered as soon as possible on the basis of quality assurance. Usually the delivery time is within 7-15 days after we receive your advance.
Q: If my machine is broken when I received it, how can your company repair it for me at that time?
A: Please don't worry about this point, That's of course for us, we have free training online support for all clients. If there is big trouble with your machine in the warranty time, we can repair it.
Q: Can I get a machine according to my own requirements?
A: Sure, no problem at this point, we totally accept OEM and ODM for all
machines.
Q: How about your company after the sales service?
A: Our sales are online for 24 hours. We can also supply overseas install services. Also, we have more than 10 countries' warehouses and departments.